Support

The quick start, the common questions, and a real person to email.

Quick start

Open the app.
Prop your phone up at about chest height and step back so your whole body is in frame.
Wave a hand and hold it there for a moment, or tap Start. Jump.
Tap End when you are done. Your jumps, time, and catches are right there.

The count seems off.: The camera watches you, not the rope, so it needs a clear view of your whole body in reasonable light. Prop the phone at chest height and step back until you are fully in frame. Each takeoff and landing is one jump.
It did not see my hand wave.: Raise a hand to about shoulder height and hold it there. You will see "Hold it there" while it registers, then the countdown starts.
How do I cancel my subscription?: Manage or cancel anytime in your Apple account: Settings, your name, Subscriptions. Cancel at least 24 hours before the trial ends and you are not charged.
Does it work without a rope?: It is built and tuned for jump rope. Ropeless jumping is not supported.
Does it need an internet connection?: Counting runs entirely on your device. The app only talks to Apple, for sign-in and for your subscription.

Email jus10daniel@gmail.com. Every message is read by the person who built the app.